1. Q: What are the main types of sacrificial anodes?  
A: Examples include magnesium anodes, zinc anodes, and aluminum anodes, which are suitable for applications such as ships, pipelines, and storage tanks.  

2. Q: How do I choose the right anode for my needs?  
A: Tell us your usage environment (e.g., seawater/soil), equipment material, and size, and we will recommend the most suitable type and specifications.

3. Q: What is the typical production lead time?  
A: Standard specifications take 1-2 weeks, while custom designs take 3-4 weeks depending on complexity. Specific details can be confirmed at the time of ordering.  

4. Q: What shipping methods are available? Who is responsible for export customs clearance procedures?  
A: We typically use sea freight (for large quantities) or air freight (for urgent orders). We handle export customs clearance, and you only need to arrange import clearance.

5. Q: Can you provide technical support or installation guidance?  
A: Yes, we have a technical team that can provide installation videos or written instructions. You can also consult us online at any time if you have any questions.

6. Q:How are quality issues handled? Is there a warranty period?  
A: We offer a 1-year warranty. During this period, any quality issues will be resolved with free replacement or refund.

7. Q: How can I contact you? How quickly do you respond?  
A: Our official website has an email address and online customer service. During working hours (9:00 AM to 6:00 PM China Standard Time), we typically respond within one hour. For urgent issues, you can call our international phone number.  

8. Q: Can you make custom sizes according to my requirements? What is the minimum order quantity?  
A: We can customize sizes. We also accept small-batch orders. Please contact us to confirm the specific minimum order quantity.